The Changing Nature of Information Overload

Organizations today must manage an ever increasing amount of communications among internal staff, customers, vendors, and other third parties. Many of these communiqués -- whether paper format or electronic transmissions such as e-mail, instant messaging, videoconferencing, etc. – rank among a company’s most vital assets.

The ability to track, manage, and retain this critical business data is not just a productivity or cost-containment challenge raised by the increasing volumes and modes of communications.

Businesses of all sizes must now deal with a myriad of new government regulations and expanded litigation mandates. For example, the e-discovery section of the Federal Rules of Civil Procedure brings greater scrutiny to an organization’s ability to verify, in a timely manner, what content it has generated and to whom it was sent.

Improper deletion of business content required to meet these and other mandates can result in severe penalties. At the same time, businesses don’t want to waste resources by keeping every document or communiqué they produce.

In addition, business dealings, by their very nature, have always involved the potential for fraud or other malfeasance. This threat is even greater now, given newer technologies that can aid in falsifying documents.


Introducing Content Certified Communications

Against this backdrop, companies of all sizes, public or private, as well as government agencies and non-profits, must be able to prove what is in the content of their communications, whether physical or electronic, and produce that confirmation when required.

Globalpex was formed to address this need for content certified communications. The company’s services – which currently include Content Certified Physical Mail, Certified E-Mail, and Certified Instant Messenger -- provide a means to verify the content of business correspondence. They provide an ideal solution for regulatory-related retention, as any document processed via a Globalpex service is automatically retained for 30 days or up to 30 years or more if the user specifies a different retention schedule. The user can also select to have stored documents automatically destroyed at the end of the retention period, or select to extend the retention if needed.

Legal documents, personnel files, sales contracts, grants for educational and non-profit entities, new business proposals, financial and health related documents with sensitive personal information and a host of other critical business documents, are all candidates for improved management using content certified communications processes. Globalpex services are also designed to work with existing online document management systems.