Certifying, Retaining, and Managing Global Communications
 
 
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Who is Globalpex and what services does the company offer?
Globalpex is a privately held corporation that certifies the content of communications so that users can prove what was sent to whom and when. Globalpex currently offers services that certify content for physical mail, e-mail, file storage, and instant messages. The company also provides management tools and reports that enable users to gain better control of their communications data. All Globalpex services reside on a web-based console that is accessible 24/7.


How does each of the services work?
Globalpex utilizes a variety of cutting edge technologies to provide content certification.

For Content Certified Physical Mail this is achieved through the use of two dimensional barcodes combined with sophisticated software and hardware that prints and images documents through the process. Click here for more information.

Globalpex relies on time stamping and IP address tracking as well as retention logs to provide content certification and receipt verification for E-Mail, Certified Storage, and Instant Messenger.



Why do I care about certifying my content? When or why would I need to have my communications content certified?
There are a wide range of scenarios in which content certification can play a vital role. These include sensitive hard copy documents such as contracts, agreements, financial statements, insurance forms, and proposals. They also include electronic communications such as instant message correspondence between employees as well as important e-mails (and their attachments) whose content may come into question at a later point in time. Beyond the reasons listed above, retention of these communications is often dictated by corporate policy or regulatory requirement.

Basically, when you want to be able to prove the content of your communication, Globalpex has the answer.



Can Globalpex help my company achieve regulatory compliance? If so, how?
Yes. If your company already has a compliance program, Globalpex services are the perfect complement, integrating content certified documents, e-mails, and instant messages. If your company is still developing a compliance solution, Globalpex offers a wide range of resources that can help you become compliant with applicable laws and regulatory requirements.

These include full retention of all content certified communications (Physical Mail, Certified E-Mail, and Certified IM) as well as fully customizable document retention schedules.



How much does it cost to use these services?
Registered users have access to all of the Globalpex services. There is no cost to sign up and customers pay for only the services they use. In addition, Globalpex does not issue maintenance or termination fees. Click here for a complete schedule of pricing for Content Certified Physical Mail, Certified E-Mail, Certified Storage, and Certified Instant Messaging.



How are my communications retained?
Globalpex utilizes the most advanced technology to retain and protect communications sent using our services. Top of the line EMC storage devices as well as Blade servers power Globalpex retention facilities. Proprietary systems ensure that correspondence is both secure and accessible. The primary storage center is housed within our Florida headquarters location. Globalpex also maintains a redundant site at an Equinix (EQIX) facility outside of Washington, DC.



How do I access my Globalpex content certified communications?
Accessing your Globalpex content certified communications is easy from any computer with internet access. Simply log on to your Globalpex account with a valid user name and password. Once signed in, all communications are available for review through the Centralized Mail and Messaging Console (CMMC). In addition to accessing and managing existing work, new documents may be uploaded, certified e-mails composed and sent, and instant messenger sessions reviewed, all from this one location.



Does Globalpex have redundant sites? How secure is my data?
In addition to our Florida data center, Globalpex has a redundant site outside of Washington, DC at an Equinix (EQIX) facility. Data is retained and updated at both locations. Globalpex utilizes advanced encryption technologies to ensure the safety and security of your content certified communications. Beyond this, if you wish to receive a copy of any correspondence sent using Globalpex services, you can do so through the Centralized Mail and Messaging Console (CMMC). Whether a certified e-mail or the scan of a document sent via content certified physical mail, you can add the additional redundancy of having a copy maintained in your own system.



Do Globalpex services work with my other enterprise systems?
Globalpex services are designed to work in conjunction with your existing systems. Globalpex offers a free print driver that allows you to send any file that can be printed via content certified physical mail. Additional plug-ins are being developed for even closer integration with enterprise content management and resource planning systems. Contact us to find out about your particular application.


What are the system requirements for using Globalpex services?
Click Here to view our System Requirements page.


Do I need IT to support Globalpex applications? What kind of support does Globalpex offer?
Globalpex fully supports all of our services at no additional cost to our customers. Support center staff is available to answer any questions you may have. E-mail Globalpex anytime from anywhere.

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