Centralized Mail and Messaging Console (CMMC)
The Globalpex Centralized Mail and Messaging Console (CMMC) is a web-based graphical interface for the Document Management platform that serves as the primary point of control for managing content on the Globalpex system and the correspondence sent using our services. Customers can access content certified communications, monitor usage, and run management reports from the CMMC.
Through the CMMC Globalpex provides a simple but powerful, integrated, and cost-effective way to manage key business communications from one Web enabled platform. The CMMC gives corporate management an important tool to monitor employees’ physical mailings, e-mails, and IM to ensure compliance with company policies.
The CMMC offers complete control, delivering up-to-the-minute management reports, and logs of employee use of Globalpex services.
It is designed to be hierarchical, i.e. the manager controls who can use the services, and to what extent. The CMMC also delivers a detailed breakdown of mail costs, by individuals, departments and/or locations, depending on the options selected and regardless of the number of users.
Below are some of the key features of the CMMC:
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Quickview
Quickview is the control center for all Globalpex communications. This screen provides the user with a quick glimpse of recent activity.
Through the Quickview interface, users may send and view e-mails, instant messages, and physical documents, as well as monitor all recent account
activity including received, sent, and shared items. Status summaries are also provided for recently sent correspondence.
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Management Tools
Globalpex offers customers the ability to manage their accounts and control usage by their employees. With advanced management features and enhanced reporting capabilities, Globalpex enables customers to take control of their communications traffic.
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Modify Account Profile
Edit profile information such as name, address, phone number, etc.
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Manage Users and Departments
Easily create, modify, edit, and delete user information and set user access rights. Managers may also use this feature to set up and maintain department settings and authorizations.
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Retention Settings
Review and modify retention settings and create custom categories and retention periods.
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View Transactions
Generate detailed reports based on transaction data. The data may be sorted by various categories and exported into a spreadsheet program for further analysis.
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View User Documents
Monitor employee usage, transaction expenses, and view physical and electronic documents which have been sent to others within and outside the organization.
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